How about the Wealthy Affiliate? Is the support there?

When you are trying to start a new business, setting up websites and learning a new program, you want to know if you’ll get the help and support you need to be successful. Nobody wants to be left in the lurch at a critical time. How about the Wealthy Affiliate? Is the support there? This article is going to go into detail about the Wealthy Affiliate program, focusing on the community and support you will receive inside the program.

You will not be left in the lurch in the Wealthy Affiliate program. Here’s a video you can watch:


Christmas Day? Support is there! 4th of July? Support is there! Your birthday? Support is definitely there, lol! I’m not kidding when I tell you that the support team works 24 hours a day, 7 days a week, 365 days a year. There is no time that the support team is not available to help you with whatever issue you may be having.

Will you have issues? You may. I’ve been in the program a long time, and I’ve had two issues that required me to contact the support team. Each time I thought the sky was falling, lol. I was in the middle of something, and one of my sites wasn’t working properly.  I’m the type that, when I get going, I want to keep going, right then and there. I don’t want to wait until Monday morning when some office opens.  That’s why I love Wealthy Affiliate!

Inside the Wealthy Affiliate platform are two areas of support. First is the “official” Wealthy Affiliate Support Center, called the “HELP CENTER” on the platform. It’s right on the dashboard, and as soon as you experience a problem of any kind inside the platform or with your personal website, you just click on the Help Center!

How about the Wealthy Affiliate program

Once you click on the Help Center, you’re given several choices as follows:

How about the wealthy affiliate

I’ll just go through these one at a time for you:

1) Site Support

The first one is the Site Support. This is where you need the technical guys. One problem I needed them for was I was not able to access one of my WordPress sites with “Babs” as the author, the only option that was popping up was “Admin” (which I hate, by the way, it’s so impersonal!). So I went to the Help Center and clicked on the Site Support option. This popped up.

How about the wealthy affiliate

You just fill out the form and submit, and literally within 30 minutes you will probably have a resolution to the problem. You get an answer through your private messages right away. Here is an example of a response I got through the Site Support:

How about the wealthy affiliate

As you can see, I was impressed with the speed in which the team handled my issue!

2) Live Chat

You don’t have to actually go through the Help Center to get to the Chat, it’s always streaming on the side panel on the dashboard, and there is a separate “Live Chat” button you can see there on the menu as well. Here’s a screen capture of the chat just to give you an idea of what it’s like.

How about the wealthy affiliate

One thing I can say about the chat is that when I post a question, I get a ton of responses, not only through the actual chat, but then people will private message you links and offers for help. It’s incredible. Here is another screen capture to give you an idea:

How about the wealthy affiliate

3) Ask a question

Here’s where you can post a specific question to the community. You can use this if you have a question about process or procedure or anything in your training.

How about the wealthy affiliate

4) Private Message

This is one of the ways you can access the Private Message area. You can also message from any person’s “page” as well. These messages only go between you and the person you’re sending it to; they do not display in the feed.

How about the Wealthy Affiliate


The search area

Another access area for help is the search area. Whatever you want to look up in the training area, or on the platform, you can find from the Search area. If you want to learn about Facebook marketing, all you have to do is type “Facebook marketing” into the bar and boom – tons of choices pop up:

How about the Wealthy Affiliate

If you want to find someone (like me!) you just type in their name. In this example, I typed in “Babsie” and I’m the top choice – BabsieRocks is my username in the platform. At the bottom is BabsieRocks2 which is a free account I set up to illustrate the sign-up process for my readers.

How about the Wealthy Affiliate

Let’s say you want to learn about Website Design, you just type it in the search bar like this:

How about the Wealthy Affiliate


Another area you can look up training in is under the Training tab under the Dashboard:

How about the Wealthy Affiliate

Here again, you just click on the training tab and you’ll be taken to the training area. You can search for courses right here in the training area:

How about the Wealthy Affiliate

You can see on my training area, it shows the training that I’ve completed, but let’s just search a topic in the training area. Let’s try SEO, everyone’s favorite topic:

How about the Wealthy Affiliate

As you can see from the results, there are a multitude (over 100) courses you can choose from that have to do with SEO. This is just the top rows of the results. You could just keep scrolling and scrolling, it’s unbelievable.


I think you are beginning to see that the Wealthy Affiliate program offers support and assistance in a myriad of ways to the members. Keep in mind that the Starter membership offers the first two classrooms (about 10 classes), the search function, the Help Center, but you would need to be Premium for the Live Chat, Private Messaging, and the full array of training modules available within the platform.

That’s why I recommend once you have signed up and given the platform a try, if you really want to build a successful business using the Weathy Affiliate program, go ahead and grab your first Premium month for the discounted $19 (if you upgrade within 7 days), and then it’s only $49 a month after that going forward.

To have an entire “business in a box” for only $49 is pretty incredible, especially when you will have unlimited searches through the Jaaxy Keyword Research tool which you can read all about here:      JAAXY KEYWORD TOOL

Take a look at all you get with the Free Starter plan and with the Premium plan!  Remember, you only upgrade if and when you’re ready!  You are never required to upgrade (but if you’re serious, you’ll want to):

Go ahead and grab your free membership to Wealthy Affiliate right here. What are you waiting for? No credit card information is required. Get started right now:


Babs Wagner

Born in Texas, raised in upstate New York, I have been marketing for my entire adult life.I have decided to share all the information I have gathered on what works in affiliate marketing, and what doesn't because I want to let the world know that working online gives you the freedom to work from anywhere, and that is exactly what I do!

Starting out can be tough, I know, so I will also be sharing lots of free resources to get you going.I am dedicated to providing this information to my readers, and I hope you always feel free to reach out to me.

Thanks for visiting my page!

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  1. This has to be the most thorough looks at the support systems you have with Wealthy Affiliate platform that I have found! It is evident by your detailed review of all the ways that you can get support on the website that there is more than enough to get any problem solved.

    Over the years I have not heard a lot of criticism of the platform, generally only by those that are not members yet. These people are perhaps a bit jealous or simply promoting some other program as it is clear to me that there is plenty of help available. I really like how involved the owners are inside the platform on an individual level.

    I don’t see that at all anywhere else. Thanks for putting this post on support to be found on Wealthy Affiliate, I will be sure to refer those naysayers to this post to show them clearly what they get when they are premium members of the platform. I am quite impressed!    

    1. Hey Dave, you know, even when other people are competing with Wealthy Affiliate, I find they are actually hard-pressed to find fault with the program, and I actually don’t see very many negative reviews of this program.  It’s just hard to beat!  – Babs

  2. I can offer my experience with Wealthy Affiliate, as I have used, and continue to use the platform for my own business. Not only is it a great place for people to start if they have no experience in working online, but also a wonderful resource for those who are seasoned in online marketing. 

    The training at W.A. is second to none. Step by step instruction that allows you to build as you learn. There is no waiting period. You just jump in and start to build. I remember when I first became a member how amazed I was by the community. I keep my membership not only because I continue to learn new ideas and concepts, but because it serves my business site hosting needs and site maintenance. It really is an all inclusive platform. Great use of visuals in your review. They are a true representation of what the platform looks like today.

    1. Yes, there are members here since the inception 14 years ago.  Nobody would stay that long if there wasn’t value for experienced marketers as well!  – Babs

  3. This is a great example of how much support there really is at Wealthy Affiliate. Sometimes I think members might take this for granted  until they hop on some other website looking for support, but can’t find any or their question takes days to be answered. The technical support at WA have saved me more times than I can count, plus the support and encouragement you get from other members is second to none too. Thanks for clearly pointing out all the ways in which wealthy affiliate supports its members. It is truly the best!

  4. Nice article on Wealthy Affiliate support there. I must commend you for a wonderful well done job in this article!

    I know many will find it useful especially newbies who are just going around on wealthy affiliate website without knowing where to get help. Every piece of what you said about wealthy affiliate support are true. I have used the support on multiple occasions and it’s fast and easy to get any problem on the website or your website done in a few moments!  

    1. Yes, it literally only takes a few minutes for either the support staff or the community to respond to any issue you are having.  It’s pretty remarkable, honestly.   – Babs

  5. You actually nailed everything seriously. The benefits of being in this community is numerous and here I come. When I newly joined I was a bit skeptical but I was able to conquer my fears and took the bold step to achieving financial freedom in wealthy affiliate where success is guaranteed. 

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